Frequently Asked Questions

Lease Terms

What are the income and credit qualifications?


You must earn at least three times the monthly rent. Credit and criminal backgrounds are verified through a third party.

What is acceptable "proof of income" to sign a lease?


One month's worth of pay stubs. Last years filed income tax return if you are a business owner. If you are starting a new job, we will accept a signed offer letter on company letterhead pending an employment verification.

What happens if I qualify for an apartment, but my roommate does not?


Credit and criminal backgrounds are verified through a third party.

Is my security deposit totally refundable?


The security deposit is 100% refundable if you return the apartment in clean condition and there are no damages above normal wear and tear.

If I get a job transfer, can I break the lease?


Residents in Delaware need only provide a 30 days' notice if the resident needs to move because an employer has relocated them more than 30 miles away. The resident is required to show the management office proof of job transfer.

Can I change to a month-to-month lease plan after my first year?


Yes. A month to month fee may apply.

How long is the term of the lease?


The standard term of the lease is 12 months; however, you may sign a 3-11 month lease subject to the terms and availability based on your move in date.

Do you accept leases for short terms?


Yes. Please ask your Leasing Professional for details on availability and terms.

Do you offer furnished apartments?


We work closely with our CORT furniture representatives who can furnish your apartment for you.

When is my rent payment due?


Rent is due on the first of every month.

What day of the month am I liable for a late charge?


The 6th day of the month.

Will you accept electronic payments from my bank?


Yes

Is there a place where I can pay my rent after office hours?


We have a drop box outside of the leasing office and the resident portal.

There is a person who might be staying with me for a while, is that permitted?


Depending on the length of the stay, they may have to be added to the lease.

My children live with me in the summer; do I need to notify your office when they arrive?


Yes. We want to make sure that they will have access to our amenities.

Can I install my satellite dish at my apartment?


Yes, under strict regulations. Please ask your Leasing Professional for details.

Are residents permitted to paint their apartment?


Yes, as long as the apartment is returned to its original condition upon move out.

Do you have a list of Preferred Employers?


Yes, please ask your Leasing Professional for more details.

Where do I register to Vote?


Please visit http://www.dmv.org/de-delaware/voter-registration.php for more information.